Return & Exchanges

Our policies are valid for 30 days. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It needs to be sent back with the original packaging and without any signs of cleaning or damage.

In order to complete your return, we require a receipt or proof of purchase.

Please do not return the product you purchased to the manufacturer.

In certain circumstances, only a partial refund will be given (if applicable):

– Any items returned more than 30 days after delivery

Refund (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or denial of your refund.

If you are approved, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within a certain number of days.

Late or missing refunds (if applicable)

If you haven’t received your refund yet, please check your bank account again first.

Then contact your credit card company, it may take some time for your refund to be officially posted.

Next contact your bank. There is usually some processing time before a refund is issued.

If you’ve done all of this and still haven’t received your refund, please contact us at support@hiphopees.com.

Promotional items (if applicable)

Only regular priced items can be refunded, unfortunately sale items cannot be refunded.

Exchange (if applicable)

We only replace defective or damaged apparel. If you need a replacement for the same item, please email support@hiphopees.com.

Shipping

To return your product you should mail to: support@hiphopees.com

You will be responsible for paying your own shipping costs for returning the item. Shipping charges are non-refundable. If you receive a refund, return shipping charges will be deducted from your refund.

Depending on where you live, the time it may take for your replacement product to reach you may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.